Integrations
Comprehensive guide to help you get the most out of Connect360
Popular Integrations
CRM Integration
Connect with Salesforce, HubSpot, Zoho CRM, and more. Sync contacts automatically, log conversations, create leads from WhatsApp chats. Two-way sync ensures data consistency. Custom field mapping available.
E-commerce Platforms
Integrate with Shopify, WooCommerce, Magento. Send order confirmations, shipping updates, abandoned cart reminders. Support for product catalogs on WhatsApp. Track conversions from WhatsApp messages.
Help Desk Software
Connect Zendesk, Freshdesk, Intercom. Convert WhatsApp messages to support tickets automatically. Agents can respond from help desk interface. Track SLAs and customer satisfaction scores.
Custom Integration
REST API
Comprehensive REST API for all platform features. Endpoints for sending messages, managing templates, contact management, webhook subscriptions. OpenAPI/Swagger documentation available. Rate limits apply per endpoint.
Webhook Events
Subscribe to real-time events: message.received, message.sent, message.delivered, message.read, template.status, contact.updated. Webhooks include retry logic and exponential backoff for failed deliveries.
SDK Libraries
Official SDKs available for Node.js, Python, PHP, Java, Ruby. Community-maintained SDKs for Go, .NET, Swift. All SDKs include TypeScript definitions, comprehensive documentation, and example code.