Cookie Policy
Learn how Connect360 uses cookies and tracking technologies on our website and platform.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience, remember your preferences, and analyze how our platform is used.
2. Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the platform to function and cannot be disabled.
- Authentication: Session tokens, login state
- Security: CSRF tokens, security preferences
- Load Balancing: Server routing, request distribution
Functional Cookies
These cookies remember your preferences and settings.
- Preferences: Language, currency, timezone
- UI Settings: Dashboard layout, theme preferences
- Recent Searches: Search history, filters
Analytics Cookies
Help us understand how visitors interact with our platform.
- Google Analytics: _ga, _gid, _gat (anonymous usage data)
- Mixpanel: mp_*, distinct_id (product analytics)
- Amplitude: Session tracking, feature usage
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness.
- Meta Pixel: _fbp, fr (Facebook/Instagram ads)
- Google Ads: _gcl_au, IDE (Google advertising)
- LinkedIn Insight: li_sugr, UserMatchHistory
3. Cookie Duration
| Cookie | Duration | Purpose |
|---|---|---|
| session_token | Session | Authentication |
| user_preferences | 1 year | Settings & preferences |
| _ga | 2 years | Google Analytics |
| _fbp | 90 days | Meta Pixel tracking |
4. Managing Cookie Preferences
4.1 Cookie Consent Banner
When you first visit our website, you can accept or customize cookie settings through our consent banner.
4.2 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Preferences → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
4.3 Opt-Out Links
Note: Disabling cookies may affect platform functionality and your user experience.
5. Third-Party Cookies
Some cookies are set by third-party services we use:
- Analytics: Google Analytics, Mixpanel, Amplitude
- Advertising: Meta/Facebook, Google Ads, LinkedIn
- Support: Intercom, Zendesk (live chat widgets)
- CDN: Cloudflare (performance and security)
6. Do Not Track
Our platform currently does not respond to "Do Not Track" (DNT) browser signals. You can control tracking through cookie preferences and browser settings.
7. Updates to Cookie Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
Questions about cookies or this policy?
Email: [email protected]
Address: Connect360.io, 123 Business Avenue, San Francisco, CA 94102, United States